At Digitalbysoul, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following personal information when you use our website:
- Name and Email Address
- Billing Information (collected securely by third-party payment gateways)
- Purchase History
- IP Address and Browser Data (used for analytics and security)
We do not store or access your credit/debit card numbers. All payments are securely processed via trusted third-party payment providers such as Razorpay, PayPal, or Stripe.
2. How We Use Your Information
We use your data to:
- Process transactions and deliver your digital product
- Send order confirmations and support emails
- Respond to customer service requests
- Improve website performance and user experience
- Prevent fraud and unauthorized activity
We will never sell, rent, or share your personal data with any third party for marketing purposes.
3. Cookies
We use cookies and similar technologies to:
- Understand how users interact with our site
- Remember user preferences
- Improve loading speed and functionality
You can choose to disable cookies in your browser settings, though some features may stop working properly.
4. Third-Party Services
We use third-party services such as:
- Payment Gateways (e.g., Razorpay, PayPal, Stripe)
- Email Services (for order confirmation or customer support)
- Analytics Tools (e.g., Google Analytics)
These providers may collect data according to their own privacy policies. We recommend reviewing their terms if concerned.
5. Data Security
We take reasonable measures to protect your data:
- Secure SSL encryption
- Firewall and malware protection
- Limited internal access to customer data
However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Request a copy of your stored data
- Correct inaccurate information
- Request deletion of your personal data (if not required for legal or business use)
To exercise these rights, please contact us at digitalbysoul@gmail.com.
7. Children’s Privacy
Our site is not intended for children under the age of 13. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Continued use of the website means you accept the updated terms.
9. Contact Us
For questions about this Privacy Policy, or to request access to your data, please contact us:
📧 Email: digitalbysoul@gmail.com
🌐 Website: https://digitalbysoul.com