Welcome to Digitalbysoul (referred to as “we,” “us,” or “our”). By accessing our website and purchasing digital products, you (“user,” “buyer,” or “customer”) agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. Digital Products Only
All items sold on this website are digital products (eBooks, templates, presets, tools, etc.). No physical items will be shipped.
Upon successful payment, you will receive your download via email or on the order confirmation page.
2. Worldwide Payments
We accept payments from most countries through secure payment gateways including UPI, debit/credit cards, net banking, PayPal, and Razorpay (where applicable).
- Prices are shown in INR unless stated otherwise.
- Your bank or card provider may apply currency conversion charges.
- We are not responsible for any international taxes or fees charged by your payment provider.
3. Payment Security
All transactions are processed through trusted third-party payment gateways. Your financial data is encrypted and never stored on our servers.
4. Refund Policy
Due to the instant delivery nature of digital products, all sales are final. We do not offer refunds, exchanges, or returns once a product is delivered.
If you encounter a technical issue (e.g., corrupted file or non-working download), please contact us within 3 days of purchase at the email provided below.
5. License and Usage
When you purchase a product, you are granted a non-transferable, non-exclusive license to use it for personal or commercial purposes (as stated per product).
You may not:
- Resell, distribute, or share the files.
- Claim ownership of the product or content.
- Use the product in any illegal or harmful way.
6. Intellectual Property
All products, content, graphics, and files are the intellectual property of DigitalBySoul unless stated otherwise. Unauthorized use or redistribution is strictly prohibited and may result in legal action.
7. Order Issues & Support
If you experience any issue with your purchase (e.g., failed download, incorrect file), please reach out to us within 72 hours of purchase. Include your order ID and payment proof.
8. Modifications
We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the site after changes indicates acceptance of the updated terms.
9. Governing Law
These terms are governed by the laws of India. Any disputes shall be resolved in the courts of [Your City, State].
10. Contact Us
If you have any questions about these Terms and Conditions, or need help with your order, please contact us at:
📧 Email: digitalbysoul@gmail.com
🌐 Website: https://digitalbysoul.com